We keep all information received from you confidential and comply with the Data Protection Act and GDPR. Everything you discuss with us will be kept in the strictest confidence and is not disclosed to persons outside of this service, except as authorised by you or as required by law.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about device Information and purchase Information.
How do we use your personal information? - We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen purchases for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us provide our services and fulfil our contract to you. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. For example, we use stripe to power our online store--you can read more about how Stripe uses your Personal Information here: https://stripe.com/gb/privacy
We take reasonable steps to protect personal information from misuse and loss and from unauthorised access, modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet. If you prefer, you can contact us by email.
We will take reasonable steps to destroy or permanently de- identify your personal information when it is no longer needed.
PLEASE NOTE:
We use Facebook Custom Audiences to ask Facebook to show you ads that are customised based on your interaction with our websites or our Facebook applications and to measure how you interact with those ads. This service may use cookies and similar technologies such as web beacons, tags and embedded scripts, to record information about your interaction with our websites. Facebook’s Data Policy (www.facebook.com/policy.php) describes how Facebook protects information collected through Facebook Custom Audiences. You may opt-out of Facebook Custom Audiences by following the information provided by Facebook in its Help Centre (www.facebook.com/help).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.