This website is operated by Louise Hesketh. Throughout the site, the terms “I” "our" and “my” ” refer to Louise Hesketh. Louise Hesketh offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. These are the terms of service for this site. By accessing this site, you agree to these terms and conditions. If you do not agree to these terms and conditions, you should not use or access the site. By visiting this site and/ or purchasing something from Louise Hesketh, you engage in Louise Hesketh's “Service” and agree to be bound by the site's terms and conditions of service (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Medical Disclaimer - Please read before using this site. This site does not provide medical advice. The content is for informational purposes only based on Louise Hesketh's personal views, experiences, research and training. Louise Hesketh has no medical training, qualifications or background. Louise Hesketh provides a non-medical intervention. Please consult with your Doctor (GP) on all medical issues regarding conditions and treatment. Our content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. It is not a substitute for a medical exam, nor does it replace the need for services provided by a medical professional. Always seek the advice of your medical professional before making any changes to your treatment.
Disclaimers and Limitation of Liability - The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. Louise Hesketh makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. Nothing in these Terms and Conditions of service shall be construed so as to exclude or limit the liability of Louise Hesketh for death or personal injury as a result of the negligence of Louise Hesketh or that of its employees or agents. When you book or purchase any services from us, you will do so subject to the Terms and Conditions of Service on this page. By proceeding with a booking or purchase, you acknowledge that you have read and understood all of these Terms and Conditions of Service and agree to be bound by them. These Terms and Conditions of Service may vary from time to time. You accept that you are bound by the terms and conditions of Service current at the time when you book or make a purchase.
Indemnity - You agree to indemnify and hold Louise Hesketh and employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Louise Hesketh arising out of any breach by you of these Terms and Conditions of Service or other liabilities arising out of your use of this Website.
Severance - If any of these Terms and Conditions of Service should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
New features - Any new features or tools which are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Copyright - All copyright, trade marks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to Louise Hesketh or otherwise used by Louise Hesketh as permitted by law. In accessing the website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be copied, reproduced, transmitted, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial home use only.
You undertake - not to use the content for any unlawful purpose; that you shall not make any use of the site such that the whole or part of the site is interrupted, damages, rendered less efficient, or the effectiveness or functionality of the site is in any way impaired; not to use the site for the transmission or posting of any computer viruses or any material which is defamatory, offensive or of an obscene or menacing character, or in such a way as to cause annoyance, inconvenience or needless anxiety
Refunds - We deal with refunds, returns, and cancellations on a case-by-case basis. Our aim is for you to be absolutely happy with your product and service. If for some reason you are not, please email us at [email protected] and we will make every effort to amend the situation. Our policy lasts 30 days. To be eligible for a refund, your programme must be unused and in the same condition that you received it. Any programme not in its original condition i.e. has been accessed and viewed or a refund request has been made more than 30 days after purchase, is not eligible for a refund. If you’ve done all of this and you still have not received your refund yet, please contact me at [email protected]
Programmes - programmes purchased are available in your membership area. Please email [email protected] if you have any trouble accessing your content. You acknowledge that the content is made available to you for your personal use only and that you may download the content onto one computer hard drive. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, distribute, publish, commercially exploit or create derivative works of the content. For the avoidance of doubt, you may not market, sell, or use any of Louise Hesketh's products or programmes for your own commercial purposes (i.e. as part of your business).
Payments - You agree to pay any applicable surcharge on payments made by credit card. Unless otherwise stated, all amounts shown on our website are in NZ dollars. The currency and amount will be displayed before you make your payment. We do not store your financial information on our platform. Our third party service provider, Stripe, will store your details and will use these details for each successive billing period. We are not responsible for your data with Stripe. If you have any concerns about your data, you should check the privacy policy for Stripe here: https://stripe.com/gb/privacy
Modifications to the service and prices - Prices for our programmes are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
Errors, inaccuracies and omissions - Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the service including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service should be taken to indicate that all information in the service has been modified or updated.
Comments, feedback and other submissions - If you send certain specific submissions such as creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Availability of the site - You acknowledge that it is technically impossible to provide the site free of faults and that we do not undertake to do so; that faults may lead to temporary unavailability of the site; and that the operation of the site may be adversely affected by conditions and performances outside our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks.
Entire agreement - The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Governing law - These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws New Zealand.
Contact information -questions about the Terms of Service should be sent to us at [email protected]